Process Mapping – The Key is to Establish Principles

Anyone who has participated in process mapping sessions will tell you how painful these events can be.  It is not uncommon to sequester folks for hundreds of hours and ask them to conduct intense discussions in order to capture the processes for carrying out work.  The author John Green said “The marks humans leave areContinue reading “Process Mapping – The Key is to Establish Principles”

A Quick Approach for Developing Impactful Business Processes

Organizational fatigue has set in regarding launching large-scale re-engineering and process improvement efforts.  The time and resources it takes to carry out a major re-haul of processes is daunting. Besides, too many organizations have experienced too little benefit from these massive efforts. The solution to this challenge, however, should not be inaction.  Crafting business processesContinue reading “A Quick Approach for Developing Impactful Business Processes”

Process Improvement: Let’s Understand the Basics Before Going to the Complex

Process improvement professionals tend to do a deep dive into the methodology immediately after an introduction.  The conversation tends to go something along the lines of “Nice to meet you as well, do you use the DMAIC approach to get at root cause?”  While this is an important question, let’s consider a few fundamental questionsContinue reading “Process Improvement: Let’s Understand the Basics Before Going to the Complex”

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