My New Book: Organization Design Made Easy: Structure, Process and People

If you’re looking for a page turner on organization design, this is it!  I’ve worked on this book for several years drawing on ideas from my consulting work, as well as my amazing peers.  It’s perfect for new and seasoned managers to C-level leaders.  Please write a review of the book and post the linkContinue reading “My New Book: Organization Design Made Easy: Structure, Process and People”

Process Mapping – The Key is to Establish Principles

Anyone who has participated in process mapping sessions will tell you how painful these events can be.  It is not uncommon to sequester folks for hundreds of hours and ask them to conduct intense discussions in order to capture the processes for carrying out work.  The author John Green said “The marks humans leave areContinue reading “Process Mapping – The Key is to Establish Principles”

No more Drivel! Give us the Practical and Useful.

There is no substitute for business advice which is practical and useful. Yes, I am talking about suggestions which actually work. … As in make things better in the real world! Drivel, on the other hand, is defined as “silly nonsense”. Unfortunately there is a lot of these unhelpful opinions flying around our field ofContinue reading “No more Drivel! Give us the Practical and Useful.”

A Quick Approach for Developing Impactful Business Processes

Organizational fatigue has set in regarding launching large-scale re-engineering and process improvement efforts.  The time and resources it takes to carry out a major re-haul of processes is daunting. Besides, too many organizations have experienced too little benefit from these massive efforts. The solution to this challenge, however, should not be inaction.  Crafting business processesContinue reading “A Quick Approach for Developing Impactful Business Processes”

Applying Organizational Development Methods to Product Design for Better Outcomes

Designers are incorporating human centered design into products for our common good.  Wendy De La Rosa, Lead Behavioral Strategist at Irrational Labs [@wdlrosa, #SXSW, #hackingbehavior] says that human centered design involving combining user centered design principles with behavioral science for the good of human kind.  Many of us have benefited from this discipline in formContinue reading “Applying Organizational Development Methods to Product Design for Better Outcomes”

Process Improvement: Let’s Understand the Basics Before Going to the Complex

Process improvement professionals tend to do a deep dive into the methodology immediately after an introduction.  The conversation tends to go something along the lines of “Nice to meet you as well, do you use the DMAIC approach to get at root cause?”  While this is an important question, let’s consider a few fundamental questionsContinue reading “Process Improvement: Let’s Understand the Basics Before Going to the Complex”

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